The e-ticketing system developed by Nigeria Railway Corporation (NRC) for the rail route between Lagos and Ibadan has begun operations. Train reservations can now be made on the e-ticketing website. This was launched on Wednesday.
It is anticipated that travellers will use their digital devices to access the website and register their personal information, which includes their National Identity Numbers (NIN).
To book a train, customers must complete the registration process and then check in to the website using their email addresses and passwords.
To reserve a train on the Internet, the NIN is necessary. Payment is required when a train reservation is made, and the website will send visitors to a Flutterwave website to make debit card payments.
A promotional banner was set up outside the station’s ticket office entrance on Wednesday morning at the Mobolaji Johnson train station in Ebute Meta, Lagos.
The banner announces the e-ticketing platform and provides instructions on how travellers can use it to make a train reservation. TheCable reports that at around 10:45 a.m., the train carrying passengers from Abeokuta and Ibadan arrived at Ebute Meta.
A few travellers reported that the e-ticketing system was down at the Professor Wole Soyinka rail station in Abeokuta and the Obafemi Awolowo train station in Ibadan.
On the other hand, some of the passengers said they were finding it difficult to understand the platform, while others said their payments were not successful due to a hitch in receiving a one-time password (OTP).
A number of the passengers said they later paid cash at the train stations because the e-ticketing platform failed to accept their payments.
One of the passengers, Kazeem, a businessman, said he became aware of the e-ticketing platform today when he arrived at the Ibadan train station. The businessman said the website was not loading properly, adding that he was left with no option but to pay with cash.
He said, “They should have told us about this thing (referring to the e-ticketing platform) before today. It was today I knew about it and when I tried the website it was just loading repeatedly so I asked them to allow me to pay in cash because the time was going.”
Another passenger who identified himself as Damilola, said he and some passengers paid cash at the Abeokuta train station because their payment was not successful on the website.
Source: Gatekeeper News
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