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MTN ‘extremely sorry’ over network outage

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MTN ‘extremely sorry’ over network outage

One of Nigeria’s largest mobile telecommunications companies, MTN, apologised for its service failures over the weekend.

Many MTN subscribers had been unable to make phone calls or access the Internet on Saturday.

“We are extremely sorry for the trouble you have faced in accessing our network,” MTN said in a statement posted on its Facebook page on Sunday.

“We understand how important remaining connected is for your personal and business needs and your frustration is completely justified.

“We are working tirelessly to restore all connection, as we have also made some progress. Kindly restart your phone if you’re still experiencing a downtime.”

Later, MTN said its “network is now restored.”

 

 

Uchechi Ojo
Uchechi Ojo, is a Lagos-born and based writer, newscaster and voice-over artist. A versatile and committed journalist with the yearning to make a difference in the industry. She writes balanced, informative and interesting stories. Uchechi has the ability to interact and listen with rapt attention, excellent time management and great communication skills while paying attention to detail. She is very approachable and a good team player. Instagram | LinkedIn
Mike Ojo

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